Policy Statement US Tariff Impact
At ItsPreloved, we are committed to providing transparency and fairness to our customers with respect to tariffs and duties applicable on shipments to the United States.
ItsPreloved Support (Above 10%)
If the applicable tariff or duty exceeds 10% of the invoice value, ItsPreloved will support the customer by absorbing the excess cost up to a maximum of 20% of the invoice value.
Customer Responsibility (Up to 10%)
Any US tariff or duty charges amounting to 10% or less of the invoice value shall be borne solely by the customer.
This support will be provided in the form of:
A refund or Issuance of a Gift Card (redeemable on future purchases).
This policy ensures a fair balance between customer responsibility and our commitment to minimizing the impact of newly introduced tariff by US Government.