Ordering & Services
What is a curated handpick?
What is a curated handpick?
A Curated Handpick is our more personalised sourcing service. You send us your moodboards, references, preferred aesthetics, categories, sizing, and overall vision, and our curators build the selection around that.
What’s the difference between a Curated Handpick and Warehouse Viewing?
What’s the difference between a Curated Handpick and Warehouse Viewing?
With a Curated Handpick, our curators prepare the selection for you beforehand based on your moodboards, aesthetic, categories, and overall vision. The call is more about reviewing, refining, and approving the pieces we’ve already pulled for you.
With Warehouse Viewing, nothing is pre-curated. You shop the warehouse racks live with our team and choose pieces yourself in real time, one by one.
Both services happen through live remote video calls with our team.
How do I place an order?
How do I place an order?
You can place an order directly through the website.
For Curated Handpicks or Warehouse Viewing, you’ll first book a slot, fill out your brief, and our team will guide you through the process from there.
Is there a minimum order quantity (MOQ)?
Is there a minimum order quantity (MOQ)?
Yes — minimums vary depending on the product or service. Orders placed directly through the website require a minimum spend of $200.
Curated Handpicks require a minimum spend of $500, since they involve a more personalised sourcing and curation process from our team.
Warehouse Viewing sessions require a minimum spend of $200.
Some services, like Limited Edition bulk orders, may also have separate MOQs depending on the project. All relevant minimums are listed on the corresponding product
or service pages.
What kind of clothing do you specialise in?
What kind of clothing do you specialise in?
We mainly specialise in vintage Y2K womenswear.
Can I request a specific aesthetic or theme?
Can I request a specific aesthetic or theme?
Absolutely. That’s kind of our thing. You can send us moodboards, Pinterest links, references, colour palettes, niche fashion descriptions, oddly specific character
energy… whatever helps communicate the vibe.
What is the Limited Edition section?
What is the Limited Edition section?
Limited Edition is our reworked line made from pieces that were once damaged, out of shape, or no longer wearable in their original form. Instead of discarding them, our production team and artisans rework them into new pieces in small capsule batches.
Can I order Limited Edition pieces in bulk?
Can I order Limited Edition pieces in bulk?
Yes, bulk orders start from 20+ pieces.
How long do bulk orders take?
How long do bulk orders take?
Approximately 14–20 days.
What is the Rescue Section?
What is the Rescue Section?
The Rescue Section is where pieces with minor flaws end up instead of being discarded. Think light stains, tiny rips, missing buttons, small wear issues that couldn’t be fixed by our team in-house. For upcyclers, this section offers strong potential because many pieces can be repaired and resold at significantly better margins after restoration.
Can I ask questions before ordering?
Can I ask questions before ordering?
Of course! Whether you’re confused about services or trying to figure out what would work best for your store, our team is happy to help. Slide into our DMs on Instagram.
Do you offer returns or exchanges?
Do you offer returns or exchanges?
Once an order has been shipped, we’re unable to offer returns or exchanges. However, if your order has not been dispatched yet, we’ll do our best to help with any changes or replacements requested in time.

